Literaturnachweis - Detailanzeige
| Autor/in | Arcaro, Jerome S. |
|---|---|
| Titel | Quality in Education: An Implementation Handbook. |
| Quelle | (1995), (172 Seiten) |
| Sprache | englisch |
| Dokumenttyp | gedruckt; Monographie |
| ISBN | 1-884015-58-1 |
| Schlagwörter | Leitfaden; Educational Objectives; Educational Planning; Educational Quality; Elementary Secondary Education; Organizational Climate; Organizational Development; Problem Solving; Program Implementation; Systems Approach; Total Quality Management |
| Abstract | This book describes how the principles of quality can be applied to education. Based on the work of W. Edwards Deming and Joseph M. Juran, the book outlines a systematic and practical approach to implementing quality in educational settings. It also describes how to encourage staff participation in quality initiatives. Total-quality schools are characterized by a customer focus, total stakeholder participation, progress-assessment measurements, a systems view, and continuous improvement. Fifteen chapters present information on leadership, Total Quality Management (TQM) in education, TQM implementation, the development of quality task teams, the problem-solving cycle, problem-solving tools and techniques, the cost of quality, and continuous-improvement processes. Examples of quality schools are provided. One chapter presents a criteria framework based on the Malcolm Baldrige National Quality Award assessment process. Numerous figures, charts, worksheets, and subject index are included. (LMI) |
| Anmerkungen | St. Lucie Press, 100 E. Linton Blvd., Suite 403B, Delray Beach, FL 33483 ($39.95 plus $5.95 shipping and handling; Florida residents, add 6 percent sales tax). |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
| Update | 2004/1/01 |
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